Transparent policies designed to give you peace of mind while exploring the world.
*Refunds are processed to your original payment method within 3-5 business days. Promo codes are non-refundable.
Full refunds available if the QR code has not been scanned/downloaded within 30 days of purchase.
Once a data plan is activated on a device, it is strictly non-refundable due to carrier allocation.
We understand travel disruptions happen. If your airline cancels your flight, please provide your flight cancellation notice to our support team within 24 hours for a priority refund review.
Navigate to your Dashboard, select the specific booking, and click the "Request Refund" button. Our AI will instantly check your eligibility based on the timestamp.