From arrival to your suite. Everything you need to know about your stay.
Your confirmation email contains a "Directions" link that opens directly in Google Maps or Apple Maps with the specific entrance pinpointed.
Present your digital Bookanda voucher and a valid photo ID. Most properties require a credit card for incidental holds.
Select "Signature Stays" offer digital keys via the Bookanda app. Scan your phone at the elevator and room door.
Early check-in is subject to availability. We recommend messaging the property via the app 2 hours before arrival to request a status update on your room.
All of our partner properties feature 24/7 reception. If you arrive after midnight, your room is guaranteed until 6:00 AM the following morning.
Parking details vary by property. Check your booking details for "Amenity Notes" to see if valet or self-parking is included or available for a fee.
As an Elite Member, our concierge can handle your luggage and check-in paperwork before you even step inside.
If your room does not match your booking, contact Bookanda Resolution within 2 hours for a free re-booking.